Help center
Everything you need to know about ordering, shipping, returns and support.
Orders & shipping
How long does delivery take?
Most orders are delivered within 7–14 business days. You'll receive a tracking link by email as soon as your order ships.
Do you ship worldwide?
Yes — we offer free, fully tracked worldwide shipping on every order.
Will I be charged customs or duties?
For most destinations, no. In the rare case local duties apply, they're set by your country's customs office.
Returns & refunds
What is your return policy?
We offer a 30-day money-back guarantee. If you're not completely satisfied, contact us for a return, replacement or refund.
How do I start a return?
Email our support team with your order number and we'll send simple instructions within 24 hours.
Payments & security
Is checkout secure?
Yes. Every transaction is protected with 256-bit SSL encryption and we never store your card details. Pay with all major cards, PayPal, Apple Pay and more.
Support
How do I contact you?
Visit our Contact page any time — our team replies within 24 hours, 7 days a week.